Shipping Policy

Last updated: July 29, 2026

Production and Processing Time

Custom and personalized products from Vibe Rantz Designs LLC are made to order. Please allow 3–5 business days for your order to be created, personalized, inspected, and prepared for shipment.

Production begins after we receive all required photographs, text, personalization details, and other requested information. Missing or incomplete information may delay production.

Business days do not include weekends, federal holidays, or announced studio closures. During high-volume periods, supply delays, or unexpected circumstances, production may take longer. We will communicate significant delays when reasonably possible.

Production-Partner Items

Certain apparel and print-on-demand products may be created and shipped by a production partner. Production time for these products is generally 2–5 business days, but may vary based on the product, fulfillment location, inventory, and order volume.

Production-partner items may have different shipping estimates from products created directly by Vibe Rantz Designs LLC.

August 2026 Studio Closure

The Vibe Rantz Designs studio will be closed August 12–16, 2026.

Orders placed during the closure will begin production on August 17, 2026. Orders that are still in production when the closure begins will resume when the studio reopens.

The closure applies to products created directly by Vibe Rantz Designs LLC. Products fulfilled by a production partner may continue processing separately.

Domestic Shipping Time

After an order has completed production and is accepted by the shipping carrier, delivery within the United States typically takes 3–7 business days.

USPS and UPS are commonly used, but the carrier may vary depending on the product, destination, package, and fulfillment provider.

Carrier delivery dates are estimates unless the selected shipping service specifically includes a delivery guarantee. Weather, holidays, transportation interruptions, and carrier delays may affect delivery.

Expedited Shipping

Expedited shipping may be available at checkout for eligible products and destinations.

Selecting expedited shipping shortens the estimated carrier transit time only. It does not shorten the product’s production or personalization time unless an expedited-production option is specifically offered.

Tracking Information

You will receive a shipping-confirmation email with tracking information when your order ships. Please allow up to 48 hours for the carrier to scan the package and begin displaying tracking updates.

Customers can also review available tracking information through their Shopify order-status page.

Separate Shipments

Orders containing multiple product types may arrive in separate packages. This may happen when items require different packaging or are shipped from different fulfillment locations.

If your order is divided into multiple shipments, you may receive more than one shipping confirmation and tracking number. You will not be charged additional shipping after checkout because an order is divided into separate packages.

Estimated Total Delivery Timeline

Under normal conditions, most custom and personalized orders shipped within the United States arrive approximately 6–12 business days after we receive all required order information.

This estimate includes production and carrier transit time. It does not include delays caused by incomplete personalization details, studio closures, high-volume periods, supply interruptions, severe weather, holidays, or carrier disruptions.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact us immediately. We cannot guarantee that an address can be changed after production or shipment has begun.

If a package is returned because of an incorrect or incomplete customer-provided address, the customer may be responsible for the cost of reshipping it. If the address error was caused by Vibe Rantz Designs LLC, we will correct it at no additional cost.

Delayed, Missing, or Delivered Packages

If tracking has not updated for several business days or your order has not arrived after the estimated delivery window, please contact us. We will review the tracking information and assist with an appropriate carrier inquiry when available.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other household members or neighbors, and contact the shipping carrier. You may then contact us for additional assistance.

Claims involving missing or damaged packages may require photographs, tracking information, or other documentation requested by the carrier.

Unexpected Shipping Delays

If we determine that we cannot ship an order within the promised timeframe, we will provide an updated estimate and, when required, give the customer the option to accept the delay or cancel the unshipped order for a refund.

Contact Us

Vibe Rantz Designs LLC
Email: viberantzdesigns@gmail.com
Contact Form: https://viberantz.us/pages/contact